Customer testimonial wall

here's what the

customers said about us

Mr Chugh

Rest Home (South Yorkshire)

"

Paul and Lee from Aquaforce attended our business premises yesterday and fixed the internal leak

I was very satisfied overall with the work carried out by Aquaforce and found each of Paul, Phil and Lee to be knowledgeable, professional, punctual and pleasant to deal with.

They were aware of the elderly residents in the care home and so went about their work in a sensitive and discreet manner and they backfilled excavated earth and replaced sections of lawn carefully and painstakingly to ensure that the aesthetics of the garden were preserved.

Paul Leach – Pipeline Solutions Manager

NWG Pipeline Solutions

"

 

I thought I would let you know how pleased we are with your gangs working for us in Essex.

These guys are a breath of fresh air, are really good at their job and basically just get on with it!.

Many thanks and please pass our thanks on to the team.

 on with it!.

 

 

Mr Croker

Private Customer

"

Wayne who came to fit a water meter was very friendly and polite. Afterwards I asked him if he take a quick look at a slow running kitchen tap, and within no time, he had fixed the blockage and the tap was running perfectly.

Really makes a massive difference to me, the way that Wayne was happy to fix it and help me out, not at all begrudgingly or with any bother. That made me want to offer some positive feedback on his behalf.

Really great customer service.

Mr Jones

Private Domestic Customer

"

A team of your operators are working on a mains issue in Epworth, Doncaster.

I’d like to take the opportunity to thank one of your colleagues Paul Evans who helped me out this afternoon.

I was aware of a water pressure issue. Paul took the trouble to walk to my house and helped me sort the issue … totally above and beyond the call of duty and on the back of what sounded like a trying day!

I just wanted to call Paul out for a bit of praise for some fantastic customer service.

Mr Kavanagh

Private Domestic Customer (Boston Spa)

"

The men who carried out the majority of the work, Paul and Lee were two gentlemen in the way they conducted themselves. They were a pleasure to know in every way.

Mr Lunn

Private Domestic Customer (Pontefract)

"

I would like to congratulate you on your technician; He was very polite and explained fully to me what the job entailed. Did a very neat job and made no mess whatsoever. I only wish every tradesperson I deal with was like him. He is a credit to your firm..

Mr Newman

Private Domestic Customer (Leeds)

"

Aquaforce have just completed a job in Leeds.

I am writing to commend Malcolm, one of the men working on the job.

Malcolm is clearly a grafter, but more than that, he works very hard to make sure the job is done right, a very rare trait these days. I have to say he did it in very trying conditions, and still had reserves to finish the job neatly, even on the rough area on which he was working.

It was a pleasure to have him on site. I just wish I could find more like him.

Mr Tranter

Private Domestic Customer

"

Its not often you come across a really good company who you have to trust working at your home, paying them your hard earned money. 

The lads you have sent to my home were a credit to Aquaforce, they were polite hard working and professional and on the back of them I’m going to recommend your company 

What a great team you have.

Mr Willard

Private Domestic Customer 

"

Impressed with all the work undertaken and professionalism of the staff both attitude and standard of the work done by Phil, Lee, Paul and Dave.

Mr Appleyard

Private Domestic Customer (Newton Kyme)

"

Top class work and staff. Can’t praise them enough!

Mr Hall

Private Domestic Customer

"

I would like to pass on every ones thanks for doing this job so carefully. We appreciate how the whole team have kept us going and taken such care and neat work.

Ms B

Domestic Customer (Castleford)

"

Easy to deal with, got it right first time and were helpful. Lovely, respectful, polite friendly bunch of guys. Did a fabulous job.

Wayne

LOOP Customer Management

"

I cannot emphasise how impressed I was with Dave’s professionalism given the state of the property and the difficult conditions in which we had to work in.

Many guys would have walked away from this one.

Amanda

Balfour Beatty

"

Well done to the team on lining scheme in Sheffield for going that extra mile and helping the customer. The work on this customers street was very disruptive which meant the residents had to move their cars and park in alternative locations, The bin wagon was unable to get up the street so the team pulled all the bins to the bottom of the street to ensure they were emptied. Also a big well done to Mark Whitehead who helped the customer walk her dogs to the car and looked out for her returning to walk them back to the house.

Mrs Morris

Private Domestic Customer (phone in)

"

 The work has been very disruptive but the workmen have been fantastic and have done a very good job,  they have been very kind and helpful. The team on site were hard-working all day.

Nick

Karro Food Group (Phone in)

"

Nick at Karro food was full of praise for the find and fix team that attended site, Phil on Friday to carry out the leak detection and then the repair team – Tom and tech who went out with him.

Nick said that they were very good at what they do and were spot on with all the works carried out. He was really happy how helpful  we had been and how we accommodated to their needs, wished to pass on his thanks to everyone involved with the job…

Shannon

Morrison Utility Services (Phone in)

"

Mr Cammack has highly praised Jason said he attended within 10 minutes, resolved the issue was gone again before he knew it. Said he was fantastic and is very very happy with the works and service.

Vicky

Yorkshire Water

"

Mr Gregory and he could not speak highly enough of the plumber who visited on Friday. He said he would highly recommend him. 

He was very friendly, helpful and a “Damn good plumber”.

Claire

Domestic Customer (Castleford)

"

Just wanted to say a very BIG thankyou to ALL of your guys. Very Kind and helpful, just amazing. They went above and beyond. Great bunch of lads, keep up the good work.

Mrs F

Private Domestic Customer (Castleford)

"

Really polite and hard working. Deserve a medal

Mrs D

Domestic Customer (Wath upon Dearne)

"

Adam, Shaun and Dave all worked above and beyond, have never had workmen as good. They were competent and knew exactly what was required.

Mr & Mrs L

Private Domestic Customer (Phone-in)

"

Please pass on my sincere thanks to Justin, Phil, all those involved, and the teams who came to do the work. Craig should be proud of you all, fantastic work, great attitude and amazing customer care and attention to detail from everyone, including a bit of humour to add on not the easiest of jobs I am sure!

We certainly will be recommending !!

Mr S

Domestic Customer (Phone-in)

"

Mr S wanted us to know that the team that had been to his house today were exceptional.  He wanted us to know that Shaun, Adam & Dave did an amazing job.  Mr S  requested a call so that he could pass on his compliments.